5777 det Privacy Policy

5777 det is an online gaming and sports betting platform serving users in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how 5777 det collects, stores, uses, and protects your personal information.

By using our website, you are considered to have given your consent to the terms of this policy. This policy supplements our Terms and Conditions, and both should be read together.

This policy applies to all digital services of 5777 det — the website, mobile applications, and any other platform through which you interact with us.

5777 det collects different types of information in different situations. Below is an outline of the types of information we may collect:

2.1 Registration and Account Information

• Full name, date of birth, and gender
• Email address and mobile number
• Password (stored in encrypted form)
• Identity verification document details

2.2 Financial Transaction Information

• Deposit and withdrawal transaction history
• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Records of transaction amounts and times

2.3 Technical Information

• IP address and device identifier information
• Browser type, operating system, and device model
• Time of site access, session duration, and pages visited
• Referral source and user behaviour statistics

2.4 Communication Information

• Messages sent via live chat or email
• Support requests and complaint details
• Information provided in surveys or feedback forms

5777 det uses the collected information for specific and lawful purposes. The main purposes for which this information is used are as follows:

• Account management: Creating, verifying, maintaining, and securing your account.
• Processing financial transactions: Completing deposits and withdrawals successfully and maintaining transaction records.
• Service improvement: Analysing user experience to improve the platform's performance and quality.
• Fraud prevention: Detecting suspicious activity and ensuring account security.
• Relevant communications: Sending important updates, transaction confirmations, and relevant promotional information.
• Legal compliance: Storing and providing information required under applicable laws and regulations.
• Support: Resolving your questions and issues via live chat or email.

We never sell or transfer your information to third parties for marketing purposes without your consent.

5777 det may share your information with third parties in specific situations and under strict conditions. Those situations are described in detail below:

4.1 Service Provider Partners

We work with trusted partners to provide services such as payment processing, technical infrastructure, and customer support. These partners may only access the information necessary for their designated tasks and are required to comply with our privacy standards.

4.2 Legal Requirements

We may disclose information to comply with a court order, a lawful request from law enforcement, or the requirements of applicable law. Such disclosures are always limited to the minimum amount necessary.

4.3 Fraud and Security

Information may be shared where necessary to protect the security of the platform and prevent fraudulent activity.

4.4 Business Transfers

In the event of a corporate merger, acquisition, or asset transfer, your information may be transferred to the new entity — in which case the terms of this privacy policy will continue to apply.

The 5777 det website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that make our platform more functional and personalised.

5.1 Types of Cookies

• Essential cookies: These are necessary for core functionality such as login sessions, language preferences, and security tokens.
• Functional cookies: Used to remember your preferences and settings and to personalise the service.
• Analytics cookies: Collect usage statistics about the platform to help improve the service.
• Security cookies: Used to detect fraudulent activity and protect accounts.

5.2 Cookie Controls

You can control or decline many types of cookies through your browser settings. However, please note that disabling essential cookies may affect some core functionality of the website.

5777 det applies industry-standard technical and organisational measures to protect your personal information. Our security framework consists of the following elements:

• SSL encryption: All data transmitted between the website and our servers is encrypted using SSL/TLS technology.
• Data encryption: Stored sensitive data, particularly passwords and financial information, is kept in encrypted form.
• Access controls: Only authorised staff can access relevant information, and every access is logged.
• Regular security reviews: Regular security assessments are conducted to identify system vulnerabilities.
• Firewall and intrusion detection: Advanced technology is used to prevent unauthorised access and cyber attacks.
• Secure payment processing: Financial transaction data is processed in accordance with the highest security standards.

In the event of a data breach, we will promptly notify the affected users and take the necessary corrective action. However, complete security on the internet cannot be guaranteed, so we advise you to use a strong password and keep your account information secure.

As a user of 5777 det, you retain the following rights regarding your personal information:

7.1 Right to Access

You may ask at any time what information we hold about you. Contact our support team and we will provide that information within a reasonable time.

7.2 Right to Correction

If the information we hold about you is incorrect or incomplete, you may request that it be corrected or updated. We will fulfil this request promptly after the applicable identity verification.

7.3 Right to Deletion

In certain circumstances — such as after closing your account — you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations or legitimate business reasons.

7.4 Right to Restrict Processing

You may request that the processing of your information be restricted for specific purposes, particularly in relation to marketing communications.

7.5 Right to Object

If you object to a specific use of your information, you may let us know. We will review your objection and take the necessary action.

To exercise these rights, contact us via live chat or email. We will verify and process each request.

5777 det strictly follows a 21+ age policy. Our platform is for individuals aged 21 and above only. We do not knowingly collect or process the personal information of any minor.

Age verification is carried out during the registration process, and if we become aware that a minor's information has entered our system, that information will be deleted immediately and the associated account will be closed.

Detailed information about the protection of minors can be found in our Responsible Gaming Guidelines.

The 5777 det platform uses various third-party services — such as payment gateways, game software providers, and analytics tools. These third parties have their own privacy policies that apply to their services.

We only share with our partners the information that is essential for them to provide their services. Each partner is required to comply with their data protection agreement.

For payment services — bKash, Nagad, Rocket, and Upay — their own privacy policies apply when you use their platforms directly. 5777 det is not responsible for the privacy practices of these external platforms.

5777 det may update or change this privacy policy as needed over time. If there are significant changes to the policy, we will notify you in the following ways:

• Displaying a notice on the website homepage
• Sending an update notification to your registered email address
• Changing the "Last Updated" date on this page

Continuing to use the platform after a change has been made will be considered your agreement to the updated policy. We therefore recommend that you visit this page regularly.

If you have any questions about changes to the policy, you can find answers in our FAQ section or contact our support team directly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide support in both Bengali and English, seven days a week, 24 hours a day.

To learn more about us, visit our About Us page.